T&C

  • All classes and sessions must be pre-booked and pre-paid
  • All classes and sessions are one hour in duration
  • All equipment, including mats, are provided
  • Classes are non-transferable nor refundable
  • Please bring a towel and wear comfortable exercise clothing 
  • Cancellation Policy: Full fee will be charged for less than 24 hrs notice
 

10 sessions valid for 6 months.
26 sessions valid for 12 months.

Classes start on time so out of consideration for the instructor and other class members, please arrive five minutes before your class starts. The warm-up is an important aspect of each class and essential for your own safety.

Unless otherwise stated group matwork classes are not suitable for injury rehabilitation. Please check with your medical practitioner that you are in good health to join a Pilates class. Individual sessions may be more suitable for your specific requirements.

Please ensure that you inform the instructor of any medical details or injuries.

Classes are not 'drop-in' but a course unless this has been previously arranged due to shift work, etc. There is a maximum of 12 people per class, some classes will have fewer.

Places in class cannot be reserved until payment is received. 

There are no refunds for classes missed. If you cannot attend a class you inform Pia 24 hours prior to class.

Bulk class purchases cannot be used for private lessons.

In the event that we have to cancel a class that you have booked, you will receive a full refund as long as it was cancelled 24 hours prior to the class.

24 hour cancellation notice is required for private lessons.  Full payment is required if at least 24 hours notice is not given.

Please let your instructor know any changes which may affect your ability to exercise prior to class. 

Mobile phones should be switched off or on silent during a class except in exceptional circumstances.

Bring a small hand towel & drink to class. Mats are provided but you are welcome to bring your own to overlay on the mats provided. This is a requisite in the hotter months.

Clothing should be close fitting and unrestricting rather than baggy so that the instructor can see how you are moving & help you more easily. Bare feet or socks are fine for group classes. 

Please remove dangly or sharp jewellery that may injure you or damage the mats. Please also note that clothing with zips at the back have been known to cause damage to mats and may also 'dig in' to your back so are not suitable for Pilates and should be avoided.

Participation in both group and individual sessions is at the individual's own risk. Always listen to your body and exercise at a pace and level which is best for you. Stop if you feel discomfort and let your instructor know. It is your responsibility to ensure you are capable of carrying out the exercises provided.

If you arrive late for a private session the session will not be extended and will end at the scheduled time.

ALL information you provide is held in strict confidence and information is never passed to third parties.

Parking for all classes in the main car park. All parking is at the owner's own risk.

The facilities at the Herne Bay Ponsonby Rackets Club are for members only however the drink fountain and bathrooms.

These terms and conditions may be subject to change from time to time without notice.